Privacy Policy

At Jalsa Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our currency exchange platform.

1. Information We Collect

To provide our services effectively, we collect the following types of information:

• Personal Information: Full name, phone number, and email address provided during registration.
• Transaction Data: Details of your currency exchange requests, including sending and receiving amounts.
• Verification Proofs: Payment screenshots and Transaction IDs you upload to confirm your payments.
• Device Info: Local time, IP address, and browser type for security and analytical purposes.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and complete your exchange orders.
• To verify your payments and prevent fraudulent activities.
• To send you automated email notifications regarding order status.
• To provide customer support and resolve any transaction issues.

3. Data Protection & Security

We implement advanced security measures to protect your data:

• Your personal details and transaction history are stored on secure servers.
• All data transfers are protected using SSL (Secure Sockets Layer) encryption.
• We never share your personal or financial information with third-party marketing agencies.

4. Cookies

Our website uses session cookies to keep you logged in and to remember your preferred language settings. These cookies do not store any sensitive personal data.

5. Third-Party Links

Our platform may contain links to third-party payment gateways (like bKash, Paytm, etc.). Please note that we do not have control over their privacy policies, and you should review them separately.

6. Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to reach out to us:

• Email: jalsaexchange@gmail.com
• WhatsApp (BD): +8801947716018
• WhatsApp (IN): +917583987763

Thank you for trusting Jalsa Exchange.